Cloud document not showing anything Adobe XD fix [solved]

 Hi there Adobe XD users, I just had this weird problem in my cloud document. I've been using Adobe XD for more than one and a half year for my project and suddenly today as I write this blog post, I encountered this after clicking my cloud document: 

adobe XD cloud file not showing anything


Nothing displays and it seems like it is loading. After an hour, it's still the same and makes me frustrated because I want to work on my project now! I tried some answers from google like this one but it doesn't work for me.

So here's what I did:

  1. I went to AdobeCC's login page and logged my account.
  2. I moved my file to a folder I just created. I think it's not necessary to do this but if ever you tried doing the next steps without doing this, please comment if it worked. (hahaha I have no money yet to pay my subscription)
  3. After moving to a folder, I clicked the folder and saw my file

    clicked it and then started a download.
  4. After Downloading the file, I opened it and then boom! It's now opened. 
  5. After downloading and opening it, just save it to the cloud.

Conclusion: 

I don't know what causes adobe XD to not show the file. Maybe because there's a lot of file in it or an internal script error that XD devs should work on.Let me know if you fix yours. Thanks!

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